Privacy Policy
Last updated: June 2025
1. Who We Are
JollofTV ("we", "us", "our") is a streaming service providing African live TV and on-demand films to audiences worldwide. This Privacy Policy explains how we collect, use, share and protect your personal data when you use our website at jolloftv.com.
2. Data We Collect
- Account data: Email address, password hash, sign-in provider (email or Google).
- Profile data: Profile names, avatars, language preferences, kids mode setting.
- Subscription data: Stripe customer ID, subscription status, billing currency. We do not store full card numbers — Stripe handles all payment data.
- Usage data: Pages visited, channels watched, films added to watchlist — stored in localStorage on your device.
- Technical data: IP address, browser type, device type, referrer URL — collected via server logs for security and performance.
- Cookies: Session cookies for authentication, preference cookies for language/currency. See our Cookie Policy.
3. How We Use Your Data
- To create and manage your account and profiles
- To process subscription payments and manage billing via Stripe
- To enforce subscription access controls on premium content
- To personalise your experience (kids mode, language, currency)
- To send transactional emails (account verification, subscription receipts)
- To detect and prevent fraud and abuse
- To improve the service through aggregated, anonymised analytics
4. Data Sharing
We do not sell your personal data. We share data only with:
- Supabase: Authentication and database hosting.
- Stripe: Payment processing. Stripe's Privacy Policy applies to data you submit during checkout.
- Vercel: Hosting and CDN. Server logs may be retained by Vercel per their data practices.
- Legal requirements: We may disclose data if required by law or to protect the safety of users.
5. Your Rights (GDPR)
If you are in the European Economic Area or UK, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your account and data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time (for consent-based processing)
To exercise any of these rights, contact us at privacy@jolloftv.com.
6. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
7. Security
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. No internet transmission is 100% secure; we cannot guarantee absolute security.
8. Children
JollofTV is not directed at children under 13. Our Kids Mode is a content filter for family accounts — the account itself must be created by an adult. We do not knowingly collect data from children under 13.
9. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice on the service.
10. Contact
Questions or requests regarding this policy: privacy@jolloftv.com